HOLIDAYMAKERS are still being told there are no hotel rooms when they arrive on holiday – with some having to pay more than £1,000 to get a room.
Earlier this month, the travel agency FTI – one of the largest in Europe – went bankrupt.
This affected Youtravel, the UK bed bank, as well as Meeting Point.
Youtravel.com initially confirmed that all bookings until June 11 had been cancelled. This was later extended to 5 July.
Most of the Brits affected are those who have booked a romantic holiday because they use both Youtravel and Meeting Point.
Annie Cox, 24, arrived at Labranda Targa Club Aqua Parc in Morocco on Tuesday after booking with loveholidays.
However, they were then “kicked out of their room” and forced to pay for it again.
She said: “They let us check in and then kicked us out of our room, cut off our wristbands and left us to rot in reception for seven hours.”
Annie, from Plymouth, said they were told to pay £900 to keep her room.
Other desperate holidaymakers took to social media, with many forced to pay for their hotel again on arrival.
One person said: “I’ve had to pay for extra accommodation and I’m £1,300 out of pocket and they’re not telling us anything.”
Another wrote: “For now I had to use an emergency credit card to keep a roof over our heads.”
A third said: “I had to pay directly for accommodation again.”
Someone else commented: “Failed to pay for accommodation in Ibiza and had to pay again ourselves or no bed.”
Others say they worry about theirs future holidaywith many bookings for large events such as birthdays and weddings.
Another woman said: “My flight was cancelled, now they are trying to rebuild the hotel, due to insolvency It is a nightmare.
“So stressed because there’s a big group of people because my daughter is getting married in Turkey so all these upheavals are stressing me out.”
One dad said, “I fly next Friday the 21st and still waiting to hear. The anxiety is through the roof as we are due to arrive early on Saturday morning with two children.”
Loveholidays released a new statement on social media yesterday.
They said: “We continue to work hard to rebook the small percentage of customers who are affected by the insolvency of FTI Group, the parent company of two of our suppliers, Youtravel and Meeting Point.
“We are constantly updating the FAQ with more information and advice.”
Filokipros Rousounides, CEO of the Cyprus Hoteliers Association, said up to 30,000 hotel bookings may be affected.
And around 30 resorts across the Canary Island are affected holiday at Malta, Morocco and Turkey is also affected,
How does the FTI collapse affect the British?
The Sun’s head of travel, Lisa Minot, explained what this means for British tourists.
“The collapse of Germany’s third largest tour operator may not seem like something that would concern British holidaymakers at first glance.
“However, many of the group’s subsidiaries included a UK bed bank called youtravel.com – this company would be used by UK travel agencies such as loveholidays.com to package holidays.
“Dynamic packaging, travel agents would pair accommodation from youtravel.com with flights.
“Any dynamic package would have to have ATOL protection because the travel agent is selling you the flights and one other element, in this case the hotels.
“Many holidaymakers in the UK will have no idea their trips are affected as travel agencies like Loveholidays would bundle youtravel.com hotel rooms with flights.
“The situation can be serious for all concerned as finding alternative hotel accommodation at this busy time of year will be a challenge.
“UK holidaymakers should make sure they have very good travel insurance and check the ATOL certificate they are legally required to obtain when buying a tour from a tour operator or tour operator.
It also affects around 30 resorts in the Canary Islands, local media reported, including 14 in Fuerteventura, 11 in Gran Canaria, three in Tenerife and four in Lanzarote.
With loveholidays protected by ATOL, that means even if Brits are forced to pay for theirs hotels again on arrival, they will be entitled to a full refund.