Manchester Airport has issued an update to passengers after a power cut caused chaos yesterday (Sunday June 23).
In an updated statement, the airport said “all systems are operating as normal”, advising that the airport is “a bit busier” than usual and to check the status of specific flights online.
She advised holidaymakers to keep in touch with airlines if their luggage did not make it onto their flights, adding that many had been placed on flights last night and today and had been reunited with their owners.
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This comes after several flights from Terminals 1 and 2 were canceled for several hours due to a power outage that occurred in the early hours of the morning.
According to flight data analysts Cirium, 66 departures from Manchester Airport were canceled by 1pm on Sunday, while 50 arrivals were also cancelled. This led to huge queues at the airport and pile-ups of luggage as baggage systems failed.
In an update issued this afternoon, a Manchester Airport spokesman said: “Manchester Airport was operating smoothly today with all systems operating normally and no ongoing issues following yesterday’s power outage.
“As always, passengers due to fly from Manchester should check their flight status online before traveling and follow their airline’s instructions on when to arrive at the airport – usually two hours before a short-haul flight and three hours in advance. long-haul flight.
“The airport is a bit busier than usual as airlines receive passengers affected by new flight cancellations. It will likely continue to be the case in the coming days. We have additional staff available to assist our passengers.”
“Passengers whose bags did not make it onto their flights yesterday are advised to stay in touch with their airlines. We are working with airlines, their ground handling agents and other partners to get these bags to passengers as soon as possible. Many have been placed on flights last night and today and have already been reunited with their owners.
“Once again, we would like to thank passengers for their patience. We would also like to thank our employees and partners at the airport for their hard work.”
Chris Woodroofe, chief executive of Manchester Airport, apologized for the disruption and said there was a “big power surge” in the airport’s electrical system due to a “failure”. He said: “It is a very difficult situation, I could not regret it.”
The power outage caused some flights to depart without luggage as the baggage system was unable to function. This morning, Jet2 assured passengers they would do “everything they can” to get bags to their final destination “as soon as possible”.
In a statement on its website, the airline said: “Due to the outage, some flights departed with reduced or no baggage as we were unable to load luggage onto our aircraft as the baggage system at the airport was down during the outage. Our ground operations team based in in the UK will work hard to ensure that we get your luggage to you as soon as possible, as you will be aware that this may take some time and we will endeavor to be in touch with you until the end of the day on Monday 24th June 2024.
“We understand how frustrating this situation must be and although the situation was out of our control, we will do everything in our power to get all bags to their final destination as soon as possible. “
The passenger informed that they will be updated through SMS and email. The airline added: “Once again we apologize for any inconvenience this may cause. “